Frequently Asked Questions
if you cannot find the answer below, please use the contact form below or
send us an email to contact@naicom.gov.ng
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Answer: The National Insurance Commission (NAICOM) is the regulatory body for Nigeria’s insurance industry. It supervises, regulates, and licenses insurance companies, brokers, and other players to ensure compliance with insurance laws and promote policyholder protection.
Answer:
Licensing of insurers, reinsurers, brokers, and agents
Ensuring compliance with insurance laws
Protecting policyholders’ interests
Promoting the development of the insurance sector
Conducting audits and inspections
Answer: You must submit a formal application to NAICOM through the licensing portal, along with all required documents, including business plans, shareholder details, and capital verification. Guidelines are available under the “Licensing” section of the website.
Answer: The process duration depends on the completeness of your application and fulfillment of all regulatory requirements. Generally, it takes between 60 to 90 working days.
Answer: You can view or download the latest list of licensed operators on the “Licensed Entities” page of the NAICOM website.
Answer: Visit the “Verify an Operator” tool on the homepage. Enter the company’s name or license number to confirm their regulatory status.
Answer: Visit the “Verify an Operator” tool on the homepage. Enter the company’s name or license number to confirm their regulatory status.
Answer: File your complaint using the “Report a Complaint” form available on the website or email complaints@naicom.gov.ng. Include policy details, the nature of the complaint, and supporting documents.
Answer: Yes. NAICOM intervenes in cases of genuine claims disputes. Ensure you’ve followed the insurer’s complaint process first before escalating to NAICOM.
Answer: All regulations, circulars, and policy documents are published in the “Regulations & Circulars” section of the website.
Answer: Yes. The NAICOM Digital Licensing Portal enables online license renewal for all registered entities. You must log in with your operator ID to access the portal.
Answer: Currently, NAICOM services are only available via the web. However, plans for a mobile app are underway and will be announced on the website once launched.
Answer:
Email: info@naicom.gov.ng
Phone: +234 (09) 875-6021
Office Address: [Insert Office Address Here]
You can also fill out the contact form on the website’s “Contact Us” page.
Answer: NAICOM is headquartered in Abuja, Nigeria. Visit the About Us page for directions and office hours.
Be Updated with us
Plot 1239, Ladoke Akintola Boulevard, Garki II Abuja.
Mon – Fri: 8:00 am – 4:00 pm